Privacy policy
Privacy Policy
Last updated: July 22, 2026
This Privacy Policy explains how Slay Enterprises LLC, doing business as Slay Pharma, collects, uses, stores, processes, and discloses personal information when you visit SlayPharma.com, purchase or consider purchasing a product, create an account, subscribe to communications, interact with our content, or otherwise communicate with us.
Slay Pharma operates this store and website, including its related content, features, products, tools, and services, collectively referred to as the “Services.”
Our store is hosted and powered by Shopify. Shopify and other service providers process certain personal information to make the Services available.
By accessing or using the Services, you acknowledge that you have read this Privacy Policy. Where consent is required by applicable law, we will request that consent separately.
If this Privacy Policy conflicts with our Terms of Service regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy controls.
Personal Information
“Personal information” means information that identifies, relates to, describes, can reasonably be associated with, or can reasonably be linked to an individual or household.
Personal information does not include information that has been lawfully made public, aggregated, anonymized, or deidentified so that it cannot reasonably identify or be linked to an individual.
The personal information we collect depends on how you interact with the Services, which features you use, where you reside, and which service providers or integrations are active.
Categories of Personal Information We May Collect
Contact and Identification Information
We may collect:
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Name
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Email address
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Telephone number
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Billing address
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Shipping address
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Account or customer number
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Other information needed to identify or communicate with you
Order and Transaction Information
We may collect:
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Products viewed or purchased
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Product variants, sizes, colors, and quantities
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Shopping-cart activity
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Wish-list activity, when available
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Order history
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Transaction dates and amounts
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Shipping method
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Fulfillment status
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Returns, claims, replacements, disputes, or refunds
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Gift-card or discount-code usage
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Customer-support history
Payment Information
Payments are processed through Shopify, Shopify Payments, PayPal, or other third-party payment providers that may be offered at checkout.
Those providers may collect payment-card numbers, security codes, billing details, financial-account information, payment authentication information, and other information needed to process the transaction.
Slay Pharma generally does not receive or store complete payment-card numbers. We may receive limited payment and transaction information, such as:
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Payment status
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Payment method type
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Card brand
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Limited card digits
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Billing name and address
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Fraud-screening results
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Transaction identifiers
Payment processors handle payment information according to their own privacy notices, security standards, and legal obligations.
Account Information
If customer accounts are available, we may collect:
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Username or login credentials
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Account preferences
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Saved addresses
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Order history
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Communication preferences
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Account-security information
You are responsible for maintaining the confidentiality of your login information and for activity occurring through your account.
Communications and Submitted Content
We may collect information that you provide when you:
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Contact customer support
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Submit a product claim
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Send an email or message
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Respond to a survey
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Submit a review
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Enter a promotion
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Participate in a discussion
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Submit photographs or other supporting evidence
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Communicate through social media
Please do not send medical records, diagnoses, Social Security numbers, government identification numbers, financial passwords, private keys, or other highly sensitive information unless we specifically request it for a lawful and necessary purpose.
Device, Internet, and Usage Information
When you use the Services, Shopify and other service providers may automatically collect:
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IP address
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Browser type
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Device type
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Operating system
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Device identifiers
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Cookie identifiers
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Approximate location derived from an IP address
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Referring and exit pages
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Dates and times of access
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Pages and products viewed
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Links or buttons selected
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Search activity
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Shopping-cart activity
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Checkout activity
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Interaction with emails or advertisements
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Website performance and error information
Marketing and Preference Information
We may collect:
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Email or text-message subscription status
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Marketing preferences
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Advertising interactions
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Product interests
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Communication engagement
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Responses to promotions or surveys
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Consent records
Inferences
We or our service providers may draw reasonable inferences about product preferences, purchasing interests, likely interests, or website usage from other information described in this policy.
We do not use these inferences to make decisions regarding employment, credit, housing, insurance, health care, education, government benefits, or similar eligibility matters.
Sensitive Personal Information
Slay Pharma does not intentionally request or require sensitive personal information unless reasonably necessary for a specific lawful purpose.
Because Slay Pharma publishes content involving plant medicine, spirituality, faith, veteran life, wellness culture, and personal reflection, a person’s browsing or purchasing activity could potentially reveal or support inferences about personal interests or beliefs.
We do not use that information to diagnose a condition, determine treatment, make eligibility decisions, or provide medical, psychological, legal, financial, or spiritual-direction services.
We do not knowingly sell precise geolocation information.
Sources of Personal Information
We may obtain personal information:
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Directly from you
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Automatically through the Services
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From Shopify
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From payment processors
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From Printify and participating print providers
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From shipping carriers
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From customer-service providers
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From email, marketing, analytics, or advertising providers
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From fraud-prevention and security providers
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From social-media platforms or integrations
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From referral partners
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From publicly available sources
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From another person acting at your direction
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In connection with a business transaction or legal process
How We Use Personal Information
We may use personal information for the following purposes.
Providing and Fulfilling the Services
This may include:
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Processing orders and payments
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Producing made-to-order products
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Arranging fulfillment and delivery
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Providing tracking information
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Managing accounts
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Processing product claims
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Responding to customer requests
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Providing customer support
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Sending transactional communications
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Managing refunds, replacements, disputes, or cancellations
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Maintaining records
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Personalizing the shopping experience
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Recommending related products or content
Operating and Improving the Business
This may include:
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Maintaining the website
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Understanding website usage
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Troubleshooting errors
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Measuring performance
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Improving products, content, and customer experience
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Conducting internal reporting
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Forecasting demand
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Developing new products or services
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Evaluating marketing effectiveness
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Maintaining business records
Security and Fraud Prevention
This may include:
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Authenticating accounts
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Protecting transactions
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Detecting suspicious activity
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Preventing fraud
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Investigating misuse
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Enforcing store policies
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Protecting Slay Pharma, customers, service providers, and others
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Maintaining website and account security
Communications
We may use contact information to:
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Respond to inquiries
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Provide order updates
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Send required service notices
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Request information related to an order or claim
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Communicate policy changes
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Maintain the customer relationship
Marketing and Advertising
Where permitted by law, we may use personal information to:
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Send promotional emails or other communications
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Recommend products or content
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Measure advertising performance
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Create or use advertising audiences
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Display advertisements on other websites or platforms
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Personalize marketing based on website activity, purchases, or interests
Where consent is required, marketing communications or nonessential tracking will be used only after obtaining the required consent.
You may unsubscribe from promotional emails by using the unsubscribe link included in the message. Unsubscribing from marketing does not prevent us from sending necessary transactional or service-related communications.
Legal and Business Purposes
We may use personal information to:
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Comply with applicable law
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Respond to valid legal process
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Establish, exercise, or defend legal claims
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Participate in investigations or litigation
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Enforce agreements and policies
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Maintain tax, accounting, and business records
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Respond to regulators or law-enforcement authorities
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Protect legal rights, safety, property, and operations
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Complete a merger, acquisition, financing, reorganization, sale, bankruptcy, or similar transaction
Cookies and Similar Technologies
The Services may use cookies, pixels, tags, software development kits, local storage, and similar technologies.
These technologies may be used to:
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Operate essential website functions
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Maintain shopping carts and customer sessions
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Remember preferences
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Secure accounts and transactions
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Measure traffic and performance
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Understand how visitors use the website
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Support analytics
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Personalize content
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Measure marketing
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Deliver or personalize advertising
Some cookies are necessary for the Services to operate. Other cookies may be optional and may require consent depending on your location.
You may be able to manage cookies through:
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The cookie-consent banner
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The “Your Privacy Choices” link
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Browser settings
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Device settings
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Advertising-platform settings
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Legally recognized browser-based opt-out signals
Blocking certain cookies may affect website functions, account access, checkout, saved preferences, or other features.
Universal Opt-Out Signals
Where required by applicable law and supported by our platform, we process legally recognized universal opt-out signals, such as qualifying browser-based privacy preference signals.
These signals may apply to activities legally defined as the sale or sharing of personal information or the use of personal information for targeted advertising.
A signal may apply only to the browser or device from which it is sent. You may need to enable the signal separately on other browsers or devices.
How We Disclose Personal Information
We may disclose personal information to the following categories of recipients for legitimate business, operational, contractual, security, or legal purposes.
Shopify
Shopify hosts the store and provides ecommerce, checkout, account, analytics, security, marketing, fraud-prevention, and other platform services.
Information submitted through the Services is transmitted to and processed by Shopify. Shopify may also process information from interactions with Slay Pharma, other Shopify merchants, and Shopify services according to Shopify’s own privacy policies and responsibilities.
Information about Shopify’s processing practices and privacy-request options is available through the Shopify Privacy Center.
Printify and Print Providers
We may disclose order and customer information to Printify and participating print providers so they can:
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Manufacture products
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Perform quality control
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Package orders
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Fulfill orders
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Arrange shipping
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Investigate production issues
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Process reprints, replacements, or refunds
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Provide customer and merchant support
Information provided for fulfillment may include a customer’s name, shipping address, ordered products, variants, quantities, and other order information reasonably necessary to complete fulfillment.
Payment and Financial-Service Providers
We may disclose or transmit information to payment processors, banks, card networks, fraud-screening providers, and other financial-service providers to process transactions, authenticate payments, prevent fraud, handle disputes, and comply with financial regulations.
Shipping and Logistics Providers
We may disclose delivery information to carriers, postal services, customs authorities, brokers, fulfillment facilities, and logistics providers.
Technology and Operational Providers
We may disclose information to providers that support:
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Website hosting
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Cloud storage
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Customer service
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Communications
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Email delivery
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Analytics
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cybersecurity
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Fraud prevention
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Data management
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Order management
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Technical support
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Website performance
Marketing, Analytics, and Advertising Providers
Depending on the integrations active on the Services and your privacy choices, we may disclose identifiers, device information, activity information, transaction information, or marketing information to analytics, social-media, marketing, and advertising providers.
These providers may process information under their own privacy notices.
Professional Advisers
We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisers when reasonably necessary.
Government Authorities and Legal Recipients
We may disclose information when reasonably necessary to:
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Comply with law
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Respond to valid legal process
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Protect legal rights
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Investigate fraud or unlawful activity
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Protect safety
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Enforce agreements or policies
Business Transactions
Personal information may be disclosed or transferred in connection with an actual or proposed:
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Merger
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Acquisition
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Sale
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Financing
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Reorganization
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Bankruptcy
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Transfer of assets
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Change in ownership or control
At Your Direction or With Your Consent
We may disclose information when you direct us to do so, request a third-party service, connect a third-party account, use a social-media feature, or otherwise consent to the disclosure.
Sale, Sharing, and Targeted Advertising
Slay Pharma does not sell personal information to data brokers in exchange for money.
However, certain analytics, advertising, audience, or cross-context behavioral advertising activities may be legally defined as a “sale,” “sharing,” or processing for targeted advertising even when no money is exchanged.
Where applicable, you may opt out by:
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Using the “Your Privacy Choices” link on the Services
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Adjusting cookie preferences
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Using a legally recognized universal opt-out signal
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Contacting us using the information below
We do not knowingly sell or share the personal information of individuals under 16 for targeted advertising.
Third-Party Websites and Services
The Services may contain links, embedded media, social features, music players, payment services, or other content operated by third parties.
Slay Pharma does not control and is not responsible for the privacy, security, accuracy, availability, or practices of third-party websites or services.
Visiting or interacting with a third-party service is subject to that third party’s privacy notice and terms.
The inclusion of a link or integration does not necessarily constitute endorsement of the third party or its practices.
Children’s Privacy
The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.
Purchases must be made by an adult or by a person legally capable of entering into the transaction.
If you believe a child has provided personal information to us without appropriate authorization, contact us so that we can evaluate and, where required, delete the information.
We do not knowingly sell or share personal information belonging to individuals under 16 or use such information for targeted advertising in violation of applicable law.
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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Complete transactions
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Maintain customer accounts
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Provide support
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Satisfy legal, tax, accounting, and reporting requirements
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Prevent fraud
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Resolve disputes
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Enforce agreements and policies
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Protect legal rights
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Maintain business records
Retention periods vary according to the type of information, the nature of the relationship, service-provider requirements, legal obligations, and operational needs.
We may retain anonymized, aggregated, or deidentified information where permitted by law.
Deletion of an account or successful privacy request may not require deletion of information that we are legally permitted or required to retain.
Information Security
Slay Pharma, Shopify, and other service providers use administrative, technical, contractual, and organizational measures intended to protect personal information.
No website, database, transmission method, storage system, or security measure is completely secure. Slay Pharma does not guarantee that personal information will never be accessed, disclosed, altered, lost, or destroyed.
You are responsible for:
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Protecting account credentials
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Using secure devices and networks
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Logging out of shared devices
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Avoiding the transmission of sensitive information through unsecured channels
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Notifying us promptly of suspected unauthorized account activity
Your Privacy Rights
Depending on where you reside and subject to applicable exceptions, you may have the right to:
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Confirm whether we process your personal information
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Request access to personal information
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Request correction of inaccurate information
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Request deletion
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Obtain a portable copy of certain information
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Request information about categories of personal information processed
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Request information about categories or specific third parties receiving personal information
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Opt out of the sale or sharing of personal information
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Opt out of targeted advertising
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Opt out of certain profiling activities
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Withdraw consent where processing is based on consent
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Restrict or object to certain processing
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Appeal a decision concerning a privacy request
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Designate an authorized agent
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Lodge a complaint with an appropriate regulator or supervisory authority
These rights are not absolute. We may deny, limit, or decline a request where permitted by law, including when:
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We cannot reasonably verify identity or authority
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An exception applies
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Retention is required by law
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The request conflicts with legal obligations
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The information is needed to complete a transaction
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The information is necessary to detect fraud or protect security
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The request is fraudulent, abusive, excessive, or technically infeasible as defined by applicable law
We will not unlawfully discriminate against you for exercising an applicable privacy right.
Exercising Your Rights
To submit a privacy request, email:
Use the subject line:
Privacy Request
Please clearly describe:
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Your full name
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The email address associated with your account or orders
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The right you wish to exercise
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The relevant transaction or account, when applicable
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The state or country in which you reside
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Any information reasonably needed to identify the relevant records
Do not email passwords, complete payment-card numbers, Social Security numbers, or copies of identification unless specifically requested through an appropriate secure method.
We may request additional information to verify identity, residency, authority, or the scope of the request.
We will respond within the period required by applicable law.
Authorized Agents
Where applicable law permits, you may authorize another person to submit a privacy request on your behalf.
We may require:
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Proof of the agent’s authority
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Written authorization
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Direct confirmation from you
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Verification of your identity
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Verification of the agent’s identity
We may reject an agent request when we cannot reasonably verify the authorization or when permitted by law.
Appeals
If we deny a privacy request and applicable law provides a right to appeal, you may submit an appeal by emailing:
Use the subject line:
Privacy Appeal
Include the original request, our decision, and the reason you believe the decision should be reconsidered.
We will review and respond to a valid appeal as required by applicable law.
Additional Information for the European Economic Area, United Kingdom, and Switzerland
Where applicable, we process personal information under one or more of the following legal bases:
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Performance of a contract, including processing orders and providing the Services
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Compliance with legal obligations
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Our legitimate interests in operating, securing, improving, and protecting the business
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Your consent, where consent is required
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing completed before withdrawal.
You may have the right to object to or restrict certain processing and to lodge a complaint with the data-protection authority responsible for your location.
International Data Transfers
Shopify, Printify, print providers, carriers, payment processors, and other service providers may process information in countries other than the country in which you reside.
Privacy and data-protection laws may differ between jurisdictions.
Where required, the responsible service provider or data controller may rely on recognized transfer safeguards, adequacy decisions, contractual protections, or other legally permitted mechanisms.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in:
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Business practices
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Technology
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Service providers
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Products
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Legal requirements
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Regulatory guidance
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Security practices
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Website features
The revised version will be posted on the Services with an updated revision date. Additional notice will be provided where required by law.
Your continued use of the Services after an update does not waive any consent requirement or mandatory legal right.
Contact Information
For questions, concerns, complaints, or privacy requests, contact:
Slay Enterprises LLC, doing business as Slay Pharma
Email: Scott.Slay@SlayPharma.com
Mailing address: 631 Hamilton Ave., Eugene, Oregon 97404-2373, United States
The mailing address above is for business, legal, and privacy correspondence. It is not an authorized product-return address. Products must not be returned without written authorization.